I came to the ‘Strengthening Leadership through the coach approach’ programme because I knew there had to be a better way of directing the team and I wanted to make sure I had the skills and knowledge about how to use coaching effectively. This programme made me realise that there are coaching moments and that different styles of management are appropriate at different times with coaching being one of those styles. It taught me to recognise coaching opportunities and how to implement the coach approach.
I feel much more confident that the success of coaching comes from the recipient of the coaching as well as the coach. I now have the confidence to use coaching at the right time, with the right people for maximum effectiveness for both parties.
I strongly recommend ‘Leveraging potential through the coach approach’ to anyone who is managing staff at any level, whether or not they think they are doing a good job already.